You can exchange or return any item purchased from Never Off in two simple ways:
From home:
Send us an email at [email protected] with your order number and the reason for the return or exchange.
Our team will get in touch with you as soon as possible.
Conditions:
Returns and exchanges are accepted within 15 days from the date of purchase.
The product must be unworn, unwashed, and with all original tags and packaging.
Once we receive your item, we’ll process the refund or send the replacement.
We’re here to help — always connected, never off.
